{"title":"FAQs","description":"\u003cdiv class=\"daa-x\"\u003e\n\u003cstyle\u003e\n@import url('https:\/\/fonts.googleapis.com\/css2?family=Fraunces:opsz,wght@9..144,400;9..144,500;9..144,600\u0026family=Inter:wght@400;500;600\u0026display=swap');\n.daa-x{--ink:#1a1612;--ink2:#3a342d;--gold:#a9783c;--gold2:#c79a5b;--cream:#f6f1e8;--paper:#fbf8f3;--line:#e6ded0;--muted:#736b60;--serif:'Fraunces',Georgia,'Times New Roman',serif;--sans:'Inter',-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,Helvetica,Arial,sans-serif;width:min(1440px,94vw);max-width:none;font-family:var(--sans);color:var(--ink);line-height:1.7;-webkit-font-smoothing:antialiased;}\n.daa-x *{box-sizing:border-box;}\n.daa-x__eyebrow{text-transform:uppercase;letter-spacing:.24em;font-size:11.5px;font-weight:600;color:var(--gold2);margin:0 0 18px;}\n.daa-x h2{font-family:var(--serif);font-weight:500;letter-spacing:-.01em;color:var(--ink);}\n.daa-x__hero{position:relative;border-radius:22px;overflow:hidden;background:#15110c;color:#fff;padding:clamp(44px,7vw,100px) clamp(26px,5vw,80px);margin:6px 0 40px;}\n.daa-x__hero h2{font-size:clamp(2.3rem,5.6vw,4.4rem);line-height:1.04;color:#fff;font-weight:500;letter-spacing:-.02em;margin:0 0 22px;max-width:18ch;}\n.daa-x__hero p{font-size:clamp(1.05rem,1.5vw,1.25rem);color:#d8cfc1;max-width:56ch;margin:0;}\n.daa-x__faq{max-width:840px;margin:0 auto;}\n.daa-x__faq details{border-bottom:1px solid var(--line);}\n.daa-x__faq summary{cursor:pointer;list-style:none;padding:24px 44px 24px 0;position:relative;font-family:var(--serif);font-size:clamp(1.1rem,2vw,1.3rem);font-weight:500;color:var(--ink);}\n.daa-x__faq summary::-webkit-details-marker{display:none;}\n.daa-x__faq summary::after{content:\"+\";position:absolute;right:4px;top:22px;font-weight:400;font-size:1.7rem;color:var(--gold);}\n.daa-x__faq details[open] summary::after{content:\"\\2013\";}\n.daa-x__faq .a{padding:0 0 26px;color:var(--ink2);max-width:72ch;font-size:1.02rem;}\n.daa-x__faq .a strong{color:var(--ink);}\n.daa-x__cta{text-align:center;margin:48px auto 0;}\n.daa-x__btn{display:inline-block;text-decoration:none;font-weight:600;font-size:.95rem;padding:1rem 2rem;border-radius:999px;background:var(--ink);color:#fff;transition:transform .2s,background .2s,color .2s;}\n.daa-x__btn:hover{transform:translateY(-2px);background:var(--gold);color:#15110c;}\n\u003c\/style\u003e\n\u003csection class=\"daa-x__hero\"\u003e\n  \u003cp class=\"daa-x__eyebrow\"\u003eHelp Centre\u003c\/p\u003e\n  \u003ch2\u003eQuestions, answered.\u003c\/h2\u003e\n  \u003cp\u003eEverything about ordering, delivery, payment and our hand-painted artwork. Still stuck? We're only a message away.\u003c\/p\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"daa-x__faq\"\u003e\n  \u003cdetails\u003e\u003csummary\u003eHow do I order online?\u003c\/summary\u003e\u003cdiv class=\"a\"\u003eClick the artwork you'd like, choose your size, and our secure checkout will offer you payment methods. You can place orders 24 hours a day, 7 days a week.\u003c\/div\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eHow much does shipping cost?\u003c\/summary\u003e\u003cdiv class=\"a\"\u003eShipping is included in the price — delivery is \u003cstrong\u003efree Australia-wide\u003c\/strong\u003e, with no hidden fees.\u003c\/div\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWho delivers my order, and how long does it take?\u003c\/summary\u003e\u003cdiv class=\"a\"\u003eWe deliver to your door via Australia Post or courier. If you're not home, a card will point you to a local pick-up point. Prints arrive in roughly \u003cstrong\u003e10–14 days\u003c\/strong\u003e; hand-painted paintings take about \u003cstrong\u003e21–28 days\u003c\/strong\u003e — painted by hand by professional artists, so well worth the wait.\u003c\/div\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat forms of payment do you accept?\u003c\/summary\u003e\u003cdiv class=\"a\"\u003eAll major credit cards (via PayPal), plus direct bank deposit, cheque or money order made out to Direct Art Australia. Contact us for our bank details if you'd like to pay by direct deposit.\u003c\/div\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhat's the difference between your oil paintings and prints sold elsewhere?\u003c\/summary\u003e\u003cdiv class=\"a\"\u003eMany \"paintings\" sold online are simply printed images of paintings. Our oil paintings are genuinely hand-made on canvas by talented individual artists.\u003c\/div\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWill the painting look exactly like the picture on the website?\u003c\/summary\u003e\u003cdiv class=\"a\"\u003eVery close. Because each piece is hand-painted, slight variations in colour and detail are natural — and monitors can shift colours slightly. Our prints are printed from the exact image you see.\u003c\/div\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eWhy are your prices so low?\u003c\/summary\u003e\u003cdiv class=\"a\"\u003eWe specialise in hand-painted art and carry no expensive gallery overheads — so we pass the savings straight to you, often at less than the price of a print.\u003c\/div\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eDo you ship worldwide?\u003c\/summary\u003e\u003cdiv class=\"a\"\u003eYes — we accept international orders.\u003c\/div\u003e\u003c\/details\u003e\n  \u003cdetails\u003e\u003csummary\u003eIs your artwork made in Australia or overseas?\u003c\/summary\u003e\u003cdiv class=\"a\"\u003eWe work with suppliers in Australia and overseas. Paintings are painted by our artists, sculptures are sent from within Australia, and prints come from a mix of Australian and overseas suppliers.\u003c\/div\u003e\u003c\/details\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"daa-x__cta\"\u003e\u003ca class=\"daa-x__btn\" href=\"mailto:info@directartaustralia.com.au?subject=Question\"\u003eStill have a question? Contact us\u003c\/a\u003e\u003c\/div\u003e\n\u003c\/div\u003e","products":[],"url":"https:\/\/www.directartaustralia.com.au\/collections\/faqs-category.oembed","provider":"Direct Art","version":"1.0","type":"link"}