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FAQs

"Direct Art Australia is committed to serving your interior design ideas in a simple website format with no expensive gallery overheads.Over the last five years our staff have provided enlightened solutions to thousands of homes and businesses across Australia.We aim to provide you with beautiful ready-to-hang affordable oil paintings and prints on canvas.Feel free to contact us and we will respond to your question with the appropriate answer"

Q: How do I order online? A: Simply click on the items you wish to purchase. Click the size you want and our system will offer you payment methods. By using our secure server, you may place orders 24 hours a day, 7 days a week.

Q: How much will it cost to ship my order? A: Shipping is included in purchase price; there are no hidden fees. Q: Who will deliver my package? A: Australia Post or DHL to your door (If you are not home a note will be left indicating local pick-up point) . Direct Art Australia uses Australia Post or DHL for all of our deliveries: domestic and international.

Q: How long will it take to receive my painting or print? A: A print will take approximately 10 - 14 days to reach you from when you order. A painting will take 21 - 28 days. (Remember they are all hand painted by professional artists so the wait is definitely worth it!).

Q: What forms of payment do you accept? A: We accept all credit cards through paypal. You can send a cheque or a money order written out to Direct Art Australia. You can also pay online (see next Question below) with your bank or direct deposit to our account at any bank or post office

Q: How does Direct Deposit Work? A: Direct Deposit is a simple way to transfer money directly into Direct Art Australia's bank account. The fastest way to do this is to transfer the money directly from your bank account (usually via online banking) into ours, using the BSB Number 063120 and Account Number 1022 8642 It is also possible to walk into any Commonwealth Bank in Australia and make a deposit for free. . For online banking, simply login to your banks website and choose the Pay Anyone feature. You will then be asked for our BSB Number and Direct Art Australia's Account Number and the amount to pay. Please also type in the Painting code.

Q: What is the difference between your oil paintings and the prints I see everywhere else? A: The prints that you can find on many sites on the Internet and in many stores are just printed images of paintings. The oil paintings on Direct Art Australia are actual hand-made. These paintings are made by talented individual artists. 

Q:Does the painting look exactly like the picture on this web page? A:The pictures on this website are of the paintings that we own. However, you should take into account that the view of your computer screen can cause a slight distortion of the colors. Also when we receive more than one unit of the same painting there is always a small difference between each of them. The oil paintings Direct Art Australia are hand made and therefore some variation is always a possibility - they look fantastic!

Q: Do the prints look exactly like the picture in the webpage? Yes! The prints you see are the exact images we use to print onto canvas.

Q: Why are your prices so low? A:Direct Art Australia specialises in providing low cost, hand painted art. We have an unmatched ability to create paintings at a low price (no gallery overheads) and instead of increasing our profit we transfer the savings to our customers. Buying from Direct Art Australia gives you the opportunity to purchase oil paintings at the wholesale price.

Q: Do you sell worldwide? A:Yes, we accept international orders. 

Q: What about refunds and terms of use? Please click here for Refunds / Terms of Use page.